Senior Leader, Program Support

hybrid
Calgary, AB, Canada .
contract . March 19, 2024

Description

Employment Environment

Working at Between Friends brings so much fun into your professional life! We are an organization that respects the need for a work-life balance! We are passionate about our employees' well-being. As an agency, we focus on bringing inclusive and accessible recreation programming to the people who mean the most to us, our members! We work to break down barriers and adapt to individual and communal needs. Between Friends creates opportunities for people with disabilities to connect, grow, and belong through social, recreational, and development activities.

Job Overview

In our Senior Program Leader, Support Position, you will be on a rotating On-Call schedule as well as providing Leader Coverage in W.E.S.O.A.R! Programs and/or Adventurers Trips. You will first be responsible for covering program staff to ensure safe ratios and supporting the delivery of safe and inclusive social, recreation, and development opportunities in the community. Second, you will also be responsible for taking calls to support Senior Leaders, Junior Leaders & Volunteers during the Program Hours. This position reports to the Program Coordinator, Adult Programs.

Our W.E.S.O.A.R! (Weekend, Evening, Social Opportunities, Activities and Recreation) Programs offer a variety of different activities including, but not limited to, movies, bowling, swimming, and music in a variety of locations and quadrants in the city of Calgary.

Adventurers Trips are for participants who are looking for fun and engaging one-off experiences. There are trips for everyone! There are Adventures for Youth and Adults, and occasionally we combine these trips. Trips run between 1 - 4 days.

Job Duties & Responsibilities

Duties/Responsibilities:

Know and adhere to the policies and procedures of Between Friends and be able to provide that knowledge as necessary to Program staff
Maintain confidentiality of participants’ personal information
Attend all training opportunities and staff meetings as set by the Program Coordinator
May be responsible for the safety and well-being of 8-12 participants in community programming; providing engaging inclusive programming planned to the highest standard of quality and safety
Provide accessible programming and make adaptations to activities as required
Responsible for the medical safety of participants by administering necessary medication and completing the appropriate documentation, as per the policy of Between Friends. Training will be provided
Supervise, support, and provide leadership to Senior Leaders, Junior Leaders, Volunteers and other program personnel
Deescalate situations while providing necessary leadership skills to support all personnel in emergencies
There will be a member of the office staff available for support when needed
Maintain open and effective communication with stakeholders of the agency
Updating the On-Call log book with all calls received, and updating appropriate information and time spent on the situation
Excellent communication and skills

Time Requirements

- Training will be offered in May, prior to the start of the Summer Season (June 2 - August 23, 2024)

Senior Program Leader, Support must commit to two, one-week rotations during Summer Season
This position pays a guaranteed 3 hours per week during On-Call rotation and additional wages for any on-call program phone calls or in-person attendance requirements while tracking in the Humi Time Tracking App
Program Leader coverage outside of on-call rotation is optional and at your availability and choosing, while tracking in the Humi Time Tracking App
Attend Leader Meetings held two times per session, dates to be determined, to keep current with any changes, updates or training
W.E.S.O.A.R! Programs run Sunday through Thursday evenings
Adventurers' Trips can run during the day, evening, or overnight during the week or on the weekends
Leaders must have their own personal cell phone and use this cell phone during program hours, as required
Your Personal Number will not be given to Program Leaders as the On-Call Phone will be forwarded to you during your weeks of On-Call Coverage

Job Requirements

Must be 18 years old
Must pass a Screening Process including a Backcheck search
Must be able to provide proof of current Standard First Aid and CPR Level C
Reliable transportation
Experience in managing crisis situations in a team setting
Ability to provide support to participants requiring lifts and transfers, and personal care support - Training will be provided
Ability to provide a calming, level-headed presence while providing phone and in-person support, during sometimes escalated leaders, volunteers or situations
Ability to maintain a high level of professionalism and confidentiality
Previous experience working with people with disabilities is an asset
Previous experience implementing programming is an asset
Preference will be given to previous or existing staff of Between Friends

Are you interested in working at Between Friends? Let’s connect!

At Between Friends, we value diversity and recognize that individuals come with a unique set of experiences that can contribute to our mission of providing quality social, recreation, and development opportunities so that people with disabilities can connect, grow, and belong. We believe that adding new ideas and diversity of thought to our teams is essential to our success.

If you have relevant experience and share our passion for making a difference in the lives of people with disabilities, we encourage you to apply for our open positions. We welcome candidates from all backgrounds and experiences to bring their skills and perspectives to our team. At Between Friends, we believe that together, we can achieve great things and create a community where everyone feels valued, respected, and supported. If you require any accommodations during the recruiting process, please contact Stacy Greanya at sgreanya@betweenfriends.ab.ca

Compensation

$17.00 - $19.00 per month

Know someone who would be a perfect fit? Let them know!